United Kingdom & Ireland Delivery to anywhere in the UK and Ireland is £5.00.
Europe Delivery of orders to anywhere in the European Union excluding Ireland is £10.00.
Rest of World Please email email@example.com for a delivery quotation.
Shipping and Returns
We want you to be completely satisfied with your new purchase from us. If for any reason you're not happy with your items, simply return them to us in their original packaging within fourteen days from despatch for a refund or exchange. Berlin Clothing Website operates a fair policy of accepting returns provided the goods and their packaging are received back by us within fourteen days in accordance with the following guidelines:
- Please advise us by email to firstname.lastname@example.org within 7 days of delivery that you wish to make a return and quote your order number.
- We will send you details of your returns number and the correct address to use. Please fill in the returns form included in your order. You are responsible for the cost of the return postage and we recommend that these items should be posted to us using Royal Mail First Class Recorded Signed For™
- Ensure the packaging and goods are returned to us in "as new" condition with all product tags attached. Damaged or used goods cannot be refunded.
- If the goods are faulty, we will refund you for the order in full, including the return postage costs. This amount will be in accordance with our standard delivery charges.
- When the goods are received your credit card (the card used for the original purchase) will be credited with the cost of the item returned.
- Should you choose to exchange your item, you will not be reimbursed for the original shipping costs. You will also be charged shipping for the replacement item.
- Goods described as available by special order only may not be returnable or subject to a restocking fee.