The last posting dates for Christmas delivery are as follows -
UK delivery excluding Channel Islands and Isle of man - Order by 3.30pm on Tuesday the 21st of December.
UK next day delivery (not guaranteed) - Order by 3.30pm on Wednesday the 22nd of December.
ROI delivery - Order by 12pm on Wednesday the 22nd of December.
We are based in Northern Ireland and as a result of the Northern Ireland Protocol we have in effect remained in the EU's single market for goods allowing goods to flow from Northern Ireland to the Republic of Ireland and the rest of the European Union as they did pre-brexit. For further information on brexit please see our Deliveries page.
Berlin clothing Deliveries
Orders placed before 3.30pm will normally be despatched the same day Monday to Friday. Delivery information by destination is as follows:
Delivery is charged at a flat rate of £5.00 or free when you spend £75.00 or over. We use Royal Mail or DHL and they have a delivery aim of 1 or 2 working days.
Republic of Ireland
Delivery is charged at a flat rate of £5.00. We use DPD and they have a delivery aim of 1 or 2 working days.
Delivery is charged at £15.00 or £20.00 depending on what part of Europe we are delivering to. We use DHL or Royal mail and they have a deliver aim of up to 3/5 days.
United States, Canada and Australia
Delivery is charged at a flat rate of £20.00. We use DHL or Royal Mail and they have a delivery aim of up to 7 days.
Rest of World
Please email firstname.lastname@example.org for a delivery quotation.
We want you to be completely satisfied with your new purchase from berlin clothing. If for any reason you're not happy with your order, simply return the item(s) to us in the original packaging within fourteen days from despatch for a refund or exchange. Our website operates a fair policy of accepting returns provided the goods and their packaging are received back by us within fourteen days. For further information please see our returns page.
Online Christmas Returns
For peace of mind during the busy holiday period, we have extended our returns policy. Any goods ordered from Monday 1st November will be eligible for an exchange or refund as long as they are returned undamaged, unused and complete with original tags on or before Monday 10th January 2022.
Goods returned after this date will not be accepted. If you have any questions or concerns regarding the extended returns policy please please contact us at email@example.com or on (028) 90812028.